Last Updated: November 2025

At Navivitality Co., your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or engage in our services — including skincare, haircare, fragrance, health & life coaching, epigenetics consulting, pantry makeovers, and wellness programs.

By using our website or services, you agree to the terms of this Privacy Policy.

We collect information in the following ways:

This includes:

• Name, email address, phone number
   
• Billing and shipping address
   
• Payment information (processed securely by our payment partners — we do not store full credit card numbers)
   
• Questionnaire responses
   
• Consultation forms for skin assessments, coaching, or epigenetic services
   
• Photos you voluntarily upload (such as pantry photos or skin images)
   
• Messages and emails you send us
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and device information
   
• Pages visited and time spent
   
• Cookies and tracking technologies (for analytics, site performance, and personalization)
   

If you choose to share health-related information (e.g., dietary habits, emotional wellbeing, lifestyle details), it is used only to personalize coaching or wellness recommendations.
We treat this information with the highest confidentiality.

We use your information to:

• Provide products, services, and personalized recommendations
   
• Process payments and ship orders
   
• Improve your health & life coaching experience
   
• Tailor epigenetic or skincare assessments
   
• Respond to questions, messages, or support requests
   
• Send newsletters, updates, promotions, and wellness tips (you may unsubscribe at any time)
   
• Improve website performance, layout, and functionality
   
• Maintain business operations, security, and legal compliance
   

We will never sell your information.

We use industry-standard safeguards to protect your data, including:

• Secure servers
   
• Encrypted payment processing
   
• Limited access to sensitive data
   
• Password-protected systems
   

While no online system is 100% secure, we take all reasonable steps to safeguard your information.

We do not sell, trade, or rent personal information.
We may share your information with trusted third parties only when necessary to provide our services, such as:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments)
   
• Shipping providers
   
• Email marketing platforms
   
• Website analytics tools
   
• Appointment scheduling systems
   

These partners are required to protect your information and use it only for the services we contract them for.

We may also disclose information if legally required (e.g., to comply with a court order or prevent fraud).

We may use cookies to:

• Improve your browsing experience
   
• Save your preferences
   
• Track analytics and site performance
   
• Provide personalized content
   

You can adjust your browser settings to decline cookies if preferred.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Request corrections or updates
   
• Request deletion of your data
   
• Opt out of email communications
   
• Withdraw consent for data processing
   
• Request a copy of your stored information
   

To make a request, email us at: navi@navivitality.com

We keep your information only as long as necessary for:

• Fulfilling orders
   
• Providing services
   
• Legal or tax requirements
   
• Your coaching journey (if applicable)
   

You may request deletion at any time.

Our website and services are not intended for children under age 13.
We do not knowingly collect information from children.

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those sites.
We encourage you to read their policies before sharing personal information.

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Navivitality Co.
Email: navi@navivitality.com
Website: www.navivitality.com